Quezon City, 18 March, 2010 – As partner of the bureau to improve delivery of service to taxpayers through the Handang Maglingkod Program that would encourage voluntary compliance, the Tax Management Association of the Philippines, Inc., forged a Memorandum of Agreement with the Bureau of Internal Revenue on Tuesday, March 9, 2010, to establish a Taxpayer’s Assistance Center that would provide assistance to taxpayers this income tax filing season.Recognizing that enhanced taxpayer’s service can help boost revenue collection, TMAP offered BIR in the MOA to provide taxpayers’ assistance and agreed to put up Taxpayer’s Assistance Center at Revenue Region Nos. 7 & 8 in Quezon City and Makati City, respectively, that will service taxpayers on tax queries, internal policies and procedures and proper tax advise from 8:00 a.m. up to 5:00 p.m. on April 13,14 & 15, 2010.
TMAP also agreed to make its workers available to man the Taxpayer’s Assistance Center and assist taxpayers during its operating hours.
In consideration of the policy of the BIR, TMAP acknowledges that it shall have no authority to accept tax returns for filing with the BIR. It also understands that BIR records and tax returns are confidential and thus agreed not to have access to these records and returns except for tax returns presented to TMAP by the taxpayers.
The BIR on its part accepted TMAP’s offer of assistance and agreed to work with TMAP in providing all its needs to ensure that taxpayers are adequately assisted to the extent possible.
The MOA was signed by TMAP President Ma. Victoria A. Villaluz and Project Chair Euney J. Mata-Perez and BIR Commissioner Joel L. Tan-Torres.
“We are one with the BIR in this undertaking of improving taxpayer satisfaction and compliance through delivery of better service, which is one of the bureau’s priorities and an effective means of raising revenues,” the TMAP President said.
TMAP is non-stock, non-profit corporation composed of professionals engaged in tax practice, with the purpose, among others, of assisting the government in instituting improvement in the tax system.